Important links and phone numbers for residents affected by the Nov 2021 Flood

Please click on the links for information

Information Bulletin: Temporary Program, Private Drinking Water Well Testing | HealthLink BC

National Electrical Manufacturers Association - Evaluating Water-Damaged Electrical Equipment

Emergency Flood evacuee guidance - BC Government

Returning home after a flood - BC Government

This assistance is for homeowners affected by the flood the recommendation is that if you get the application in early you will be processed early. There will be a great number to be submitted across the province, so apply early. 

Disaster Financial Assistance (DFA) 

Applicants should be aware of the following:


  • Financial assistance is provided for each accepted claim at 80% of the amount of total eligible damage that exceeds $1,000, to a maximum claim of $300,000.
  • Claims may be made in more than one category (e.g., homeowner and farm owner).
  • A homeowner or residential tenant must show that the home is their principal residence.
  • Seasonal or recreational properties, hot tubs, patios, pools, garden tools, landscaping, luxury items (e.g., jewelry, fur coats and collectibles) and recreational items (e.g., bicycles) are not eligible for assistance.
  • Small business owners and farm owners must demonstrate that their farms and businesses are their primary source of income.
  • Charitable organizations must provide a benefit of service to the community at large.
  • DFA is limited to restoring actual damage caused by a specific disaster that has been declared eligible for compensation.


Applications for the DFA event must be submitted to Emergency Management BC (EMBC) by Feb. 12, 2022.

Helpful Links during the November 2021 Flood

Disaster Financial Assistance (DFA)  

IF YOU FEEL that you need to speak to someone immediately, please call the Crisis Centre at 1-800-784-2433

One Step at a Time - A guide to Disaster Recovery

More Insurance Questions? Contact Insurance Bureau of Canada
Phone: 1-844-2ask-IBC (1-844-227-5422)

Recovering after a flood

Register for Emergency Support Services

First Nations Health Authority

Interior Health

Road conditions and Closures

Aim Roads

Emergency evacuee guidance for the public